Privacy Policy

• Account data: your name, email address and authentication details when you sign up.
• Profile & application data: resume content, job applications, interview notes and similar information you add.
• Payment data: when you purchase a paid plan, our payment provider (Cryptomus) processes the transaction. We receive confirmation of payment and plan status, but we do not store your full payment credentials.
• Usage & technical data: log data, device and browser information, and basic analytics needed to operate and secure the Service.

• To provide, maintain and improve the Service;
• To process payments and manage your subscription;
• To deliver AI features such as job matching and interview assistance;
• To communicate with you about your account, support and updates;
• To detect, prevent and address fraud, abuse and security issues;
• To comply with legal obligations.

Where applicable law requires a legal basis, we rely on: performance of our contract with you (to provide the Service), your consent (where requested), our legitimate interests (to secure and improve the Service), and compliance with legal obligations.

We do not sell your personal data. We share it only with service providers who help us operate the Service, under appropriate confidentiality obligations, including:

• Cryptomus — to process payments;
• Cloud hosting and infrastructure providers — to store and serve data;
• AI processing providers — to power resume and interview features.

We may also disclose information if required by law or to protect our rights, users or the public.

When you register for JobPrepX and provide a mobile number, we use it to send SMS notifications about your account and job search activity (the "Notifications Program"), including: application status updates, interview scheduling notifications, recruiter communications, account verification, and other important account-related alerts. We do not send unsolicited promotional messages through this program.

• Consent. You provide consent during account registration by checking an unchecked opt-in checkbox, which clearly explains that you agree to receive SMS notifications related to job applications, interview scheduling, recruiter communications, account verification, and important account updates. Consent is not shared with third parties.
• Message frequency. Message frequency varies based on your application and account activity.
• Message and data rates may apply based on your mobile carrier plan.
• Opt out. Reply STOP, OPTOUT, CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, or STOPALL to any message to opt out at any time. You will receive one final confirmation message and can reply START to resubscribe.
• Help. Reply HELP or INFO to any message, or contact us at support@jobprepx.com for support with the Notifications Program.

No mobile information, including text messaging originator opt-in data and consent, will be shared with any third parties or affiliates for marketing or promotional purposes.

If you subscribe to a virtual phone number add-on, JobPrepX lets you send and receive SMS text messages and calls through that number for job-search-related communication with employers and recruiters (the "SMS Program"). We process the phone numbers and message/call content needed to deliver this feature.

• Consent. You consent to receive SMS related to your virtual phone number by activating the number in your account, or by texting START to your assigned number.
• Message frequency. Message frequency varies based on your usage and conversations with employers or recruiters.
• Message and data rates may apply based on your mobile carrier plan.
• Opt out. Reply STOP to any message to opt out of the SMS Program at any time. You will receive one final confirmation message.
• Help. Reply HELP to any message, or contact us at support@jobprepx.com for support with the SMS Program.

Carriers are not liable for delayed or undelivered messages.

No mobile information, including text messaging originator opt-in data and consent, will be shared with any third parties or affiliates for marketing or promotional purposes. All other categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information is not shared with any third parties.

We keep your personal data for as long as your account is active or as needed to provide the Service, and thereafter only as required to meet legal, accounting or security obligations. You can request deletion of your account and associated data (see your rights below).

We use industry-standard technical and organizational measures to protect your data, including encrypted connections and access controls. No method of transmission or storage is completely secure, but we work to protect your information and limit access to it.

Depending on your location, you may have the right to access, correct, export or delete your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us at support@jobprepx.com.

We use cookies and similar technologies that are necessary to sign you in, keep your session secure, and remember preferences. You can control cookies through your browser settings; disabling essential cookies may affect how the Service works.

Your data may be processed in countries other than your own. Where it is, we take steps to ensure it remains protected in line with this Policy and applicable law in [JURISDICTION].

The Service is not directed to children under 18, and we do not knowingly collect their data. If you believe a child has provided us data, contact us and we will delete it.

We may update this Policy from time to time; the "Last updated" date reflects the latest version. Questions or requests? Email support@jobprepx.com or see our contact page.